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Callflows
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User Portal
User Portal
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Call Center
Overview
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Call Center FAQ
Stats Center
Stats Center
Overview
Reporting
IPT Connect
IPT Connect
Overview
IPT Connect for Salesforce
IPT Connect for Zoho
IPT Connect for Zapier
IPT Connect for Zendesk
Release Notes
Call Recording
Call Recording
Overview
Call recording
Delete recording
Call recording FAQ
CDRs
CDRs
Overview
CDRs statistics
CDR FAQ
Fax Manager
Fax Manager
Overview
Fax history and storage
Voicemail Manager
Voicemail Manager
Overview
Voicemail recordings and storage
Operator Console Pro
Operator Console Pro
Overview
Call handling
Authentication
Authentication
Overview
Configuring multifactor authentication
Dynamic CID
Dynamic CID
Overview
Setting up caller ID codes
Accounts Manager
Accounts Manager
Overview
Configuring accounts manager
Advanced Provisioner
Advanced Provisioner
Overview
Device settings
Account settings
Debug Tool
Debug Tool
Overview
Debug tool
Call Center Pro
Call Center Pro
Overview
Setting up queues
Setting up queues
Create queues
General settings
Routing strategy
Hold treatment
Agent behaviour
Member assignment
Adding members
Managing queues
Agents
Adding skills
Viewing agent status
Call handling
Queue performance
FAQ
Webhook Manager
Webhook Manager
Overview
Using webhooks
Releases
Releases
Releases 2023
Releases 2022
Broadband
Broadband
Contents
About IPT broadband
Check broadband availability
Ordering broadband
Modem
Modem
Contents
FTTH
FTTH
Fritz!Box 7530
Fritz!Box 4040
Updating your FRITZ!Box Modem
FTTC
FTTC
Fritz!Box 7530
Configure FRITZ!Box in bridge mode
Technicolour
Reset your modem
Logging a fault
Partner Portal
Partner Portal
Releases
Releases
Releases 2023
Releases 2022
Overview
Managing your partner account
Adding a customer
Adding VoIP accounts
Adding VoIP accounts
Adding a hosted PBX account
Adding a SIP trunk
Change Service IP/Subnet
Deleting a VoIP account
Emergency call answering service
Numbers
Numbers
Adding numbers
Diverting numbers
Reassign numbers
Remove numbers
Request special number
Reporting
Adding users
Porting
Porting
General porting requirements
Submit port request
View port request status
Resubmit rejected port request
Update port request
International porting
IP Telecom South Africa porting process
Porting FAQs
MS Teams
MS Teams
Overview
MS Teams licensing
Microsoft Teams for hosted PBX
Microsoft Teams for SIP trunk
Microsoft Teams for customer PBX
Adding more MS Teams users to integrated account
IPT for Teams user guide
Troubleshooting MS Teams
Phones
Phones
Contents
Bria
Bria
Contents
Bria installation
Stretto Counterpath - set up Bria Softphone
Using your PC Bria softphone
Using your mobile Bria softphone
Bria ports and firewalls
iPhone configuration
Connecting Jabra headset to Bria app
Disable call waiting
Use second account in mobile
Generate application logs
Bria status and hosted PBX
Yealink
Yealink
Contents
Installation
Yealink quick ref guide - T23G, T27G, T29G
Quick user guides
Quick user guides
T53
T33P
W56H
Yealink phone guide
Yealink check IP
Conference call
External directory
Set up voicemail
Change default soft keys
Call history
Disable call waiting
Factory reset
Internal external ringtone
Lock your phone
Set BLF
Update firmware
Update firmware USB
Troubleshooting
Yealinkg dect phones
Yealinkg dect phones
Dect phone factory default
Add extra dect phone
Dect phone register to base
Dect phone check IP
Dect phone installation
Polycom
Polycom
Contents
Check IP address
Factory reset
Set BLF
Set speed dial
Call transfer
Internal/external ringtone
Unidata
Unidata
Contents
Attended transfer
Factory default
Setting up Unidata phone
Cisco
Cisco
Contents
Change divert feature code
Check IP
Configure line keys
Factory reset
Set speed dial
External directory
Status indicator lights
Grandstream
Grandstream
Manual Provision
WorkPhone
WorkPhone
Overview
Install WorkPhone
Calls
Call history
Contacts
General settings
Releases
Releases
Releases 2023
Releases 2022
Dimensions
Dimensions
Overview
Scheduling
API
API
Introduction
Overview
API Resources
API Resources
Blacklist
Call Center
Call Center
Recipient
Queues
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Call parking
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CDRs
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CRM Integration
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Quickcall
Recording
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Voicemails
Webhook
IPT Meet
IPT Meet
Overview
Video conferencing guide
Plugins
Plugins
IP Telecom browser call
FAQ
FAQ
VoIP FAQ
General FAQ
Voicemail FAQ
Calling & numbers FAQ
Phones FAQ
Contact
Contact
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